Not possible to boot Eken M002

[Kiddy]

Hi,

I received my Eken M002 today but cant boot up. Screen is black but blue led is on (also red led is on because of charger).
When i try to flash 1,7,4 FW from this forum it doesnt success.

I get this issue:
"Prepare update files ....
Update filesystem Start .....

Erase file-system partition......

-->Erase file-system partition fail! Exit!
Maybe the kernel don't support this NAND flash"

I've tried three different microSD cards and gets same issue.

Suggesion or should i send it back?!

Br

[pandawillstaff1]

Reply 1# [i]Kiddy

hi,
sorry for this, since you have tried many times and it still cannot work, please contact our live chat to send it back to us.

[Kiddy]

1. Have you seen this problem before?
2. Will you pay my shipping fee back to you?
3. if i dont touch it for 6hours then i can boot up and use it for 3minutes. Then it freeze and can not boot up again. Screen is black and blue led is on.
Can not flash either:
-->Erase file-system partition fail! Exit!
Maybe the kernel don't support this NAND flash"

[Nayor]

Reply 3# [i]Kiddy

as to the return policy, please see this link,
http://www.pandawillforum.com/viewth...ghlight=policy

[pandawillstaff1]

Reply 3# [i]Kiddy

sorry, we seldom met this problems before, please send it back to us and we send you a new one.

[Kiddy]

Post Last Edit by Kiddy at 2010-9-21 23:32

This sucks. Wouldnt bough it from here.
Its cheaper for me to throw it in garbadge then send it back to China.

Since this is a common issue I shouldnt loose money to send it back. at least offer me refund?

[pandawillstaff1]

Reply 6# [i]Kiddy

really sorry for this.
please contact our live chat to arrange the return and yes, we can make a refund.

[naveedebutt]

i got the same problem help needed

[pandawillstaff1]

Post Last Edit by pandawillstaff1 at 2010-10-18 17:34

Pls update it with the firmware here with low capacity micro Sd card ( 512M or 256M is the best)
http://www.pandawillforum.com/viewth...highlight=M002
As ususal, it can work after updated. If still can;t work, pls contact our CS on live chat.

[sk8ermanjason]

i flashed my moo2 with 1.7 and it is stuck at the black screen 2 and when i try 2 erase it on my sd card it says it is script protected, should i just buy another sd card?