Order # 100157340A Defective Display

[javicas]

HI, I have received the Phone today. After turn on it, the screen have a line bellow screen.

Look the picture:

http://i48.tinypic.com/sbil8g.jpg

What must I do ???, Please reply me.
Thanks

[jessicaPW]

please reset your tablet,check if it works
if not,please contact us or customer service

[javicas]

please reset your tablet,check if it works
if not,please contact us or customer service

I reset the phone but the problem still. Can you give me the customer service email ?.
Thanks

[javicas]

Please reply me.
I email to customer service last Friday, but not response yet....

[jessicaPW]

sorry for any delay
would you like to send it back to fix?
if so , i wi ll give you a RMA# and returning address

regards

[javicas]

sorry for any delay
would you like to send it back to fix?
if so , i wi ll give you a RMA# and returning address

regards

Dear Jessica:

Please give me a RMA#, I need to replace the phone asap. Thanks

[jessicaPW]

i have sent as private message,please check

[javicas]

i have sent as private message,please check

Dear Jessica: I reply to you. I sent the phone with RMA# reference,

Thanks

[jessicaPW]

thanks for your tracking infromation
please kindly wait for a few days
since we get it, our afteresale will contact you

[javicas]

Dear Jessica:

Can you inform me about the status for this issue ??. Thanks.