If you are an Indigo Blue customer, you have access to a credit card that can help you save money on gas and groceries. But with any credit card comes the responsibility to keep track of your spending and avoid going over your budget. If you misplace your card or someone else gets their hands on the account, you can take steps to protect yourself and monitor your activities. If you suspect someone has accessed your account or your card has been lost or stolen, it is vital to act fast. The sooner that you make changes to lock down your account, the better off you will be. This article will explain how to secure your account and get a new credit card in case of theft or loss.
Change Your PIN
Your PIN code is the first line of defense against unauthorized users. If someone gets their hands on your card, they won’t have access to your account without this information. You can do so online if you have not already set a PIN for your account. Whenever you log in to your account, you will need to enter a four-digit number. You can do so online if you have already established a PIN but want to change it for security purposes. Follow these steps:
- Log in to your account.
- Click “Account Settings.”
- In the “Security” section, click “Change PIN.”
- Follow the instructions to change your PIN.
Please write down your new PIN or keep it in a safe place where you can access it later.
Monitor Your Activity
One of the best ways to keep track of your spending is to monitor your account activity. This can help you catch any suspicious activities early on. To do so, log into your online account and click “Account Activity.” This will show you every purchase and transaction related to your account. You can even download this information as a PDF file. This will be especially helpful if you are traveling or have misplaced your card. You can see what gas stations you have used, the amount of fuel purchased, and the dates and times of these transactions. If you see any charges you don’t recognize, report them as soon as possible. This can help you avoid fraudulent accounts and help the Indigo Credit Card team investigate the activity.
Get a New Card
If you have misplaced your card or if it has been stolen, you will need to replace it as soon as possible. If you can locate your card, you can log in to your account and temporarily lock your card. Doing so is easy: Log in to your account. Click “Account Settings.” In the “Security” section, click “Lock Card.” If you don’t have your card on hand, you will want to call the Indigo Credit Card team. You can do so 24 hours a day, seven days a week. Just follow these steps: Call 1-800-535-7838. Stay on the line until you are connected to an agent. Explain your situation. The agent will ask you for your PIN, name, address, and Social Security number. They will put a freeze on your account to prevent any further transactions. They will also send you a new card as quickly as possible. You will need to enter the unique card into your account. To do so, log in to your account and click “Account Settings.” Click “Add Card.” The agents will walk you through the rest.
The Indigo Credit Card is a great way to save on gas and groceries. If you use this card often, setting up alerts is a great way to keep track of your spending. When you log in to your account, you can set alerts for when you reach certain spending thresholds. This way, you can ensure that you stay within your budget and avoid exceeding your spending limit. If you have any questions about how to secure your account, change your PIN, or get a new card, you can always reach out to the Indigo Credit Card team. This can be particularly helpful if you have lost your card and must report this information to protect your account.